We're pleased you decided to camp with us. Please let us know if there's anything we can do to make your stay more enjoyable.
Sites are for 1 camping unit (i.e. RV, tent, cabin, etc). If you need room for a second unit, we will happily find a second site near by to accommodate the additional unit. Site are Water, Electric, Septic and Cable (W/E/S/C) or Water and Electric (W/E) and include a picnic table and a fire ring. Fire rings can not be moved.
Reservations require the first night to be paid for at the time of the reservation. If a payments has not been made then you do not have a reservation. If you are reserving for a holiday or event weekend, then see below.
Holiday and Event weekends (Memorial Day W/E, July 4th W/E, Spartan Race W/E, Labor Day W/E, etc) require the reservation to be paid in full 2 weeks prior to arrival. If payment is not made by then the site will go to someone on the waiting list.
Reservations can be paid with Cash, MasterCard, VISA, Discover or American Express.
Cancellations: We know that sometimes the unexpected does happen and you have to cancel your holiday. Reservations can be canceled before the final two weeks prior to arrival without penalty.
We reserve the right to decline group bookings
No refunds will be offered if you cannot complete your stay for any other reason. Sadly, this will include if we have to ask you to leave due to being too noisy at unreasonable hours or other seriously anti-social behavior likely to offend either our staff or our other guests. It’s simple – be nice and have no worries!
Sorry, we can accept no responsibility for loss of or damage to goods, or injury or death to persons, to the extent that such liability can be lawfully excluded. Cars, cycles, vehicles, motor caravans and tents, together with their contents and any accessories are left at your own risk. We cannot be held responsible for any loss of or damage from or to any vehicle or its contents whatsoever. We don’t expect bad stuff to happen and take all reasonable precautions to avoid any such incidents and we ask that you do the same.
Our campsite’s safety and other rules must be observed at all times – we try to keep rules to a minimum and we will do our best to make sure you have a relaxing and brilliant time, but some things just need to be set out in rules, especially where your health and safety is concerned and that of other campers.
If we are unable to make available the site booked through circumstances completely beyond our control (e.g fire, flood, meteor crashing to the ground etc.), alternative accommodation may be offered, although this cannot be guaranteed. In these exceptional circumstances, deposits and any other monies would, of course, be fully refunded.
The number of people must not exceed the number stated when the booking was made except by prior arrangement, and in any event shall not exceed the capacity as advertised. If the number of people in your booking changes please just drop us a line and we will do our best to accommodate you all.
Facilities and amenities may be altered or withdrawn if circumstances beyond our control necessitate this (e.g. Health and Safety rules, drought orders, excessive rainfall, attack by creek monsters etc).
Refunds, were applicable, will be applied to the payment credit card when within 120 days of the transaction. Refunds outside that window or payments made by check will be refunded by check and may take up to 30 days to process.
Any and all exceptions to these Terms and Conditions will be stated in writing by email or snail mail. Verbal exceptions will not be honored.
In the event of a complaint, please notify Reception immediately so that this can be resolved to your satisfaction during your holiday. Unfortunately, we cannot be held liable for any shortcomings if these are not reported at the time.
Visitors may come to your site but for the security and safety of all on our property all visitors must sign in at reception (store) before entering the campground. please note that when the site is very busy we may not be able to accommodate visitors - please ask about visitors when booking. Please also be aware that a visitors fee will apply and all day visitors must be off site by 10pm at the latest and all over-night visitors must be off the site by 10am the next morning.
Two pets per RV site is allowed but pets are not allowed on tent sites. Pets are allowed on the understanding they are not permitted in any buildings on on the furniture in pet-friendly rental units and are kept under close supervision at all times while on the campground. You agree to clean up after your pet and to dispose of the waste in a trash can – please no flicking into the bushes!
We hope you enjoy your stay! Please let us know if you need anything.