FAQ/FORMS

FREQUENTLY ASKED QUESTIONS


Got a question? We're here to help!

  • Do you have a camp store?

    Yes! We have a small camp store where you can purchase snacks and camping essentials as well as ice cream!

  • What is included in the rentals?

    Our Cabins and Rentals page provides a detailed list of the amenities for the various rental units.


    We provide:

    • a drip coffee pot in all units (except for the tent). You need to bring your own
    • filters and coffee plates, bowls, cups and flatware in units that include cooking facilities 
    • toilet paper in units that have a toilet

    We do not provide:

    • Pots, pans or cooking utensils in any units. You will need to bring your own.
    • Bed linens, blankets , pillows or towels. You will need to bring your own.

    Contact us if you have further questions regarding what is provided in the rental units

  • Are there fees for guests or visitors?

    Yes, visitors are required to stop in the store upon arrival to fill out a visitor registration form. Please see Pricing.

  • Do you have any pet restrictions?

    Yes. Due to insurance, we cannot allow any aggresive breeds in the campground including but not limited to Pit Bulls, Staffordshires, Cona-corsas, Dobermans, Rottweilers, Shepards/Malinois, or Mastiffs. 

    MAX 2 pets per site.

  • Does your park have cell phone singal?

    Some. Most people for AT&T have full signal. Other cell phone carriers signals vary from minimal to none. We have park-wide wifi so if your phone carrier allows voice calls over wifi then that may work for you!

  • What are your quiet hours?

     Quiet hours run from 10:00 PM to 8:00 AM

  • Is fishing allowed in Lizard Creek?

    Fishing in Lizard Creek is great! Many people catch nice stocked and wild trout. The PA DCNR stocks the stream twice a year. To fish in the creek you need to follow all PA fishing rules and regulations, including obtaining and displaying a valid fishing license. See the PA Fish and Boat Commission website for details. Lizard Creek Campground does not charge any additional fees to fish.

  • How many people are included in the quoted RV and tent site prices?

    4 people are included in the standard nightly rates. If you have a larger group than that, call and we can discuss your requirements!

  • What are your cancellation policies?

    We know that sometimes the unexpected happens and you need to cancel a reservation. Our Cancelation policy is as follows:


    15 Days prior to check-in or more

    Full refund less a cancelation fee of $30.

    OR

    Reschedule once in the same season, minus the $30 fee.


    8-14 Days prior to check-in

    Camp credit to be used at a different date in the same season less a cancelation fee of $30, no payment refund. 


    0-7 Days prior to check-in:

    No refund, no credit.


    Holidays:  No refund, no credit once booked.


  • What time is check-in and check-out?

    Check-in times : 2pm-8pm 

    No check in on Mondays or Tuesday.

    Please call us if you need these days.

    Check-out time: By 11am. 

    Contact the office to see if early or late check out is available for a small fee.

  • Do you have wifi?

    Yes! There is wifi throughout the campground. Upon arrival you will be issued two wifi access codes per site. These codes, once used on a device, are locked to that device and cannot be moved to a different one. Our Internet bandwidth is limited. You will be able to send/receive emails and browse web sites, but streaming movies/music or using a VPN is not permitted. Streaming will result in skips, buffering, dropped connections and will negatively affect other campers’ wifi experience. 

  • Do you sell firewood?

    YES!  WE have a NO CARRY IN FIREWOOD POLICY.  We offer an overnight bundle for $9 or the Weekender for $20.

    We also will deliver to your site, and you can add this at time of booking or at check in.

  • Do you have a laundry facility?

    There is coin operated laundry in the lower bathhouse. It has 1 washer and 2 dryers. They are suitable for doing small loads of laundry. The washers cost $1.25/load and the dryers are $1.00/load. If you need to do large loads or very dirty laundry, there are several laundromats close-by that we can give you directions to. 

  • Do you recycle?

    Taking care of the environment is very important to us! Sadly, there are no options for businesses in this area to dispose of recyclables. We will start recycling as soon as we can find someone who will take it. Please help us get recycling in the area by contacting your local representatives and ask them to pass legislation to better take care of our planet!

  • Do you have propane?

    We have 20 lb and 30lb propane bottles for exchange. Stop into the camp store and our staff will take care of you.

  • We have never camped, what should we bring?

    We are excited you have decided to embark on this adventure! We recommend reading LL Bean's Family Camping Checklist for ideas on what to bring and how to get started camping.

  • When will my security deposit be returned to my credit card?

    Security deposits put on a credit card are processed using our credit card service, Square. Their refund policy is as follows:


    Refund Timeline

    It takes 2-7 business days to process a refund with Square. Once the refund is processed and sent to your issuing bank, it can take another 2-7 business days (depending on the bank’s processing speeds) for the refund to post to your  account. In total it can take 9-14 business days for you to receive your refund

*Company Policies can change without notice.

Share by: